Frequently Asked Questions
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ICYS Cleaning is based in Waterford, OH, and I personally handle jobs within a 30-mile radius. If you’re nearby, you’re covered.
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Just me. No random faces, no hired-out strangers. I’m the owner, the cleaner, and the one who shows up every time.
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Yes. I bring professional-grade cleaning supplies and tools. You don’t need to provide a thing unless you want me to use something specific
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You can call, email, or book through the website. I’ll confirm your time and make sure it works for both of us. description
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Yes. A small deposit is required to lock in your appointment. This keeps the schedule solid and cuts down on no-shows. The deposit goes toward your final cleaning bill.
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A non-refundable deposit is required to secure all bookings.
Residential Cleaning: $50 deposit (applied to your balance).
Business & Specialty Services: $100 deposit (applied to your balance).
Move-In/Move-Out, Event, and Construction Cleaning: 25% of total service estimate upfront.
Remaining balance is due at the time of service.
Appointments are not reserved until a deposit is received.
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Pricing depends on the job size, condition, and frequency. All pricing is listed on each service page.
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Both. Whether you need a deep one-time reset or recurring service, I’ve got you covered.
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Residential homes, rental properties, offices, and small businesses. If it needs cleaned, I’ll take care of it.
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Yes – if you pay cash, you save $10. I also offer bundle deals for recurring customers.
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That’s up to you. Some customers prefer to be home, others give me access and return when the job’s done. Trust and consistency are part of my service.
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It’s not a chain, not a franchise. It’s a small business and It’s one guy – me – showing up every time, making sure the job is done right with pride and attention to detail.
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Payment Methods Accepted
Cash – No fees.
Credit/Debit Cards (via Square) – Processing fees apply.
Checks – Please make payable to ICYS Cleaning.